Help & Crisis Support
Remember, if it is an emergency or life is in danger, please call 000.

Lifeline

Crisis support with a key focus on suicide prevention in Australia (available 24/7)

13 11 14

lifeline.org.au

beyondblue

Information on depression, anxiety and how to help yourself or a friend. Telephone, online and email support available (available 24/7)

1300 22 4636

youthbeyondblue.com

Suicide Call Back Service

Free nationwide professional telephone and online counselling for anyone affected by suicide, or suicidal thoughts (available 24/7)

1300 659 467

suicidecallbackservice.org.au

Lifeline NZ

Offers crisis support helpline services as well as face-to-face counselling (available 24/7)

0800 543 354

lifeline.org.nz

General Support

Home > General Support

The following providers offer general mental health and emotional support services. If you are unable to find a service specific to your state, please contact the national services listed under Australia or New Zealand.

  • Providers with this icon provide support in a crisis situation.

Australia

 

  • Lifeline
    Crisis support with a key focus on suicide prevention in Australia
    T: 13 11 14 (available 24/7)
    lifeline.org.au

 

  • Suicide Call Back Service
    Free nationwide professional telephone and online counselling for anyone affected by suicide, or suicidal thoughts.
    T: 1300 659 467 (available 24/7)
    suicidecallbackservice.org.au

Black Dog Institute

An educational, research, clinical and community-oriented institute providing information on the diagnosis, treatment and prevention of mood disorders
T: (02) 9382 4530
E: blackdog@blackdog.org.au
blackdoginstitute.org.au

MensLine Australia

A national telephone and online support, information and referral service for men with family, relationship and wellbeing concerns
T: 1300 78 99 78
E: talkitover@mensline.org.au
www.mensline.org.au

SANE Australia

A support, training and education service for Australians affected by mental illness. Provides information about mental illness, treatments, where to go for support and help for carers. Telephone, online and email support available.
T: 1800 18 SANE (1800 18 7263, available 9am – 5pm weekdays)
E: helpline@sane.org
sane.org

Blue Pages

Research centre providing information on symptoms and treatments for depression based on ongoing systematic reviews. Also offers screening tests for depression and anxiety and links to helpful resources.
E: bluepages@anu.edu.au
bluepages.anu.edu.au

The Butterfly Foundation

Supporting Australians experiencing eating disorders and negative body image issues.
T: 1800 ED HOPE (1800 33 4673, available 8am – 9pm weekdays)
E: support@thebutterflyfoundation.org.au
thebutterflyfoundation.org.au

Relationships Australia

A provider of relationship support services for individuals, families and communities. Offers telephone support as well as specialist counselling services in several locations around Australia.
T: 1300 364 277
relationships.org.au

MindSpot Clinic

An online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.
T: 1800 614 434
mindspot.org.au

mindhealthconnect

An innovative website dedicated to providing access to trusted, relevant mental health care services, online programs and resources
mindhealthconnect.org.au

Mental Health First Aid

An evidence-based online course teaching how to identify and help people with mental health problems
E: mhfa@mhfa.com.au
mhfa.com.au

Mental Health Council

An independent, national representative network of organisations and individual committed to achieving quality mental health in Australia
T: (02) 6285 3100
mhca.org.au

Centre for Corporate Health

Building resilient workplaces through working with organisations to assess, treat and prevent incidences of corporate psychological injury and workplace stress.
T: (02) 8243 1500
E: admin@cfch.com.au
cfch.com.au

healthdirect

Free expert telephone health advice around the clock, from a registered nurse or after hours GP.
T: 1800 022 222
healthdirect.gov.au

1800RESPECT

National sexual assault, domestic and family violence counselling service. Telephone and online counselling services available.
T: 1800RESPECT (1800 737 732, available 24/7)
1800respect.org.au

Q Life

National counselling and referral service for people of diverse sex, genders and sexualities. Provides online and telephone support services to LGBTIQ people of all ages.
T: 1800 184 527 (5.30pm – 10.30pm weekdays)
E: ask@qlife.org.au
qlife.org.au

Griefline

Dedicated grief helpline service providing counselling and support following bereavement, hardship or loss.
T: 1300 854 745
Griefline.org.au

Australian Capital Territory

  • Crisis Assessment and Treatment Team (CATT)
    Accessible and responsive acute mental health assessment and treatment service, in the most appropriate setting
    T: 1800 629 354 (available 24/7)

ACT Health Find a Health Service

An online directory of all health services in the ACT, sorted by discipline.
health.act.gov.au/health-services/find-a-health-service

Northern Territory

  • NT CATT – Northern Territory Crisis Assessment Telephone Triage and Liaison ServiceA free and confidential 24-hour hotline for mental health inquiries, providing both crisis support services and general wellbeing advice.
    T: 1800 NTCATT (1800 682 288, available 24/7)

Queensland

13 HEALTH

Telephone service providing qualified health advice.
T: 13 43 25 84 (available 24/7)
health.qld.gov.au/13health/

Womensline

DVConnect Womensline is a state-wide telephone service offering 24-hour support to women who are experiencing sexual assault, domestic or family violence.
T: 1800 811 811 (available 24/7)
www.dvconnect.org

South Australia

  • Mental health Assessment and Crisis Intervention Service
    T: 13 14 65

Victoria

Nurse-on-call

Health advice from a nurse at the cost of a local call.
T: 1300 60 60 24
health.vic.gov.au/nurseoncall

Mental Illness fellowship

Member-based organisation that works with individuals and families affected by mental illness.
T: (03) 8486 4222
E: enquiries@mifellowship.org
www.mifellowship.org

Doc Geelong

Database of doctors, dentists and pharmacies available 24 hours a day in the Geelong region
T: (03) 5229 1922
docgeelong.com

New Zealand

  • Lifeline NZ
    Offers crisis support helpline services as well as face-to-face counselling
    T: 0800 543 354  (available 24/7)
    lifeline.org.nz

Suicide Prevention Helpline

Telephone crisis support service, provided by Lifeline NZ
T: 0508 TAUTOKO (0508 828 865, available 12pm – 12am everyday)

Depression helpline

Talk to a trained counsellor who can discuss your situation and find you the right support.
T: 0800 111 757
depression.org.nz

Eating Disorders Association of NZ (EDANZ)

Supporting and providing information and help to families that have a member with an eating disorder.
T: 0800 2 EDANZ (33 269)
ed.org.nz

OUTLine

Confidential service for the LGBT community, their family and friends.
T: 0800 OUTLINE (688 5463) (available 9am – 9pm, Mon – Fri, 6pm – 9pm, Sat, Sun & Holidays)
outline.org.nz

Auckland Women’s Refuge Crisis Service

T: +64 9360 7365
www.womensrefuge.org.nz

Auckland Sexual Abuse HELP

Information and support services for victims of Sexual abuse and assault
T: +64 9623 1700 (available 24/7)
www.asah.org.nz

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