Help & Crisis Support
Remember, if it is an emergency or life is in danger, please call 000.


Crisis support with a key focus on suicide prevention in Australia (available 24/7)

13 11 14


Information on depression, anxiety and how to help yourself or a friend. Telephone, online and email support available (available 24/7)

1300 22 4636

Suicide Call Back Service

Free nationwide professional telephone and online counselling for anyone affected by suicide, or suicidal thoughts (available 24/7)

1300 659 467

Lifeline NZ

Offers crisis support helpline services as well as face-to-face counselling (available 24/7)

0800 543 354


Home > Emergency

This page has been set up as a resource for those who find themselves in an Emergency situation. As medical students, we will find ourselves in many different situations. Whether it be our peers, our patients or even ourselves, knowing what support there is and what to do will make it easier for us to deal with these different circumstances. For someone who has a deteriorating mental health condition, they may look to suicide or self harm. This page is designed to provide an avenue of action for those who find themselves in this situation or those that find a friend in this situation. In any case, there is always something you can do, even talking to them can be effective

Crisis and Suicide

LifeLine – 13 11 14       

  • Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services

SuicideLine – 1300 651 251 or

  • Free, professional, confidential support offered 24 hours a day 7 days a week for people considering suicide (Victoria only)

Grief Line – 03  9935-7400

  • Australia’s only dedicated grief helpline service that provides counselling support services free of charge to individuals and families. These include: telephone support; online counselling; in-house one on one counselling; education and training and health support programs.
Obsessive Compulsive Disorder & Anxiety

Obsessive Compulsive Disorder & Anxiety HelpLine: 03 9886 9377  or 1300 269 438 (Victoria)

  • The telephone HelpLine provides support, information and referral to people with anxiety disorders and their families and carers, and mental health care providers.
Overdose and Poisoning

Poison Information Centre 13 11 26

  • This hotline provides advice to people regarding poisoning, overdose, prescription medicine use and stings/bites from dangerous animals. Information provided includes telephone assessment, first aid advice, referral to doctors and referral to hospitals.

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